RAMSAT (M) SDN BHD, is one of the top tier IT services companies when it comes to “Collaborative Innovation” and “Global Delivery System”.
RAMSAT (M) SDN BHD headquartered in Kuala Lumpur, Malaysia was founded in 2011. Originally, RAMSAT (M) SDN BHD was created with a vision of forming partnership with clients worldwide to assist them in the finding of high quality software engineers. Subsequently it has transformed itself into a leading IT services organization capable of providing consulting, Enterprise Application Integration (EAI), Systems Integration, and application & business process outsourcing solutions to clients in major industry verticals worldwide.
RAMSAT (M) SDN BHD is a distinct leader in delivering technology-driven enterprise solutions satisfying the needs of global clients by helping them achieve paradigm shifts in the way they run their business.
We realize that the success of any Project in the current business environment depends on a number of key elements, namely:
RAMSAT sees Project Planning as the most crucial phase of each project. A Project Plan is produced based on the client’s business and technical requirements and generally contains the following:
RAMSAT ensures successful delivery of a project on time and within budget. The designated Project Manager (PM) normally ensures the following:
The PM provides the prime interface between RAMSAT and the Client for the project delivery. The PM is guided by a number of plans and procedures, developed by RAMSAT, based on previous project experiences. Planning activities will take place throughout the project life cycle with plans monitored regularly and updated. In addition, Project Progress Reports (PPR) are produced and submitted to the client at frequency agreed with the client.
RReview and Reporting: Project progress and issues are regularly reviewed in accordance with the Project Plan produced at the planning stage. The Review and Reporting process is established and agreed with a client at the on-set of a project.
The primary concern is cost, schedule and accurate understanding of Client's requirements and expectations and will be the responsibility of the Project Manager. Potential risks are identified as early as possible and notified to all concerned. Each known risk is prioritized and assessed and its potential impact is quantified and documented. Issues and Risks are recorded and tracked via a register. The exact details for resolution and turnaround times are mutually agreed with a client.
We believe this to be an important part of our engagements. We place a great emphasis on transferring skills to our clients and business partners. Our partnerships and client relations always involve a two-way transfer of expertise where in many instances our client's business domain knowledge combined with the breadth and depth of our technical knowledge and experiences has resulted in mutual benefit to the relation. Our Managers have worked side by side with clients’ development teams on many projects. We have mentored and transferred skills to empower the client team to further develop the systems independently and to provide support for the system during live operation.
At the on-set of any project, change control procedure is formalized and agreed with a client. Change Control Procedure includes:
We realize the importance of having a robust development methodology that works on real world and complex projects.
RAMSAT uses such a methodology that allows us to get projects off the ground quickly (even in many cases starting at pre-sales stage) and then proceed on a predictable, low risk path for high quality results. RAMSAT Development methodology is based on Rational Unified Process (RUP) tweaked to reflect our past experiences on projects. The end result is cost and time benefits to our customers.
Our Development Process begins before the actual project begins. We are committed to your success from our first contact. We work with key decision makers to understand your needs, problems and business vision. To ensure that our services will support your e-business initiatives, we align with your business needs. Our processes help to ensure that there are no hidden surprises except that the solution is on time and within budget.
Our capability to set-up and configure a dedicated development environment for any specific client project to be developed from our base. This approach:
